Privacy Policy & Legal Information
Effective Date: September 15, 2026
My Budapest Tours Bt. (hereinafter referred to as the “Data Controller” or “we”) is fully committed to protecting the privacy and personal data of its visitors and customers. This Privacy Policy outlines our data processing practices in full compliance with the European Union General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable Hungarian data protection laws.
1. Data Controller Information (Company Details)
| Company Name: | My Budapest Tours Bt. |
| Registered Office: | 1194 Budapest, Udvarhely utca 49., Hungary |
| Company Registration No.: | 01-06-772791 (Court of Registration of the Budapest-Capital Regional Court) |
| Tax Identification No. (VAT): | HU22256034 (22256034-1-43) |
| Managing Director: | György Farkas |
| Official Contact Email: | info@mybudapesttours.hu |
| Website: | https://mybudapesttours.hu |
2. Categories of Processed Data, Purposes & Legal Grounds
A. Inquiries and Contact Requests (Web Form & Direct Email)
- Data processed: Full name, email address, phone number (optional), and the subject/content of your message.
- Purpose: Responding to tour inquiries, customer requests, and providing travel consultancy.
- Legal ground: Consent of the data subject (Article 6(1)(a) GDPR).
- Retention period: Until the inquiry is resolved, or until consent is withdrawn.
B. Tour Bookings and Service Delivery
- Data processed: Customer name, billing details, contact information, specific tour requirements, group size, and payment confirmation.
- Purpose: Organizing, guiding, and fulfilling requested private tours and sightseeing services in Budapest and surrounding areas.
- Legal ground: Performance of a contract (Article 6(1)(b) GDPR).
- Retention period: 5 years according to general civil law limitation periods.
C. Invoicing and Accounting Compliance
- Data processed: Billing name, billing address, tax number (if applicable), purchased service items, and payment details.
- Purpose: Mandatory statutory accounting and tax compliance.
- Legal ground: Compliance with a legal obligation (Article 6(1)(c) GDPR and Hungarian Accounting Act).
- Retention period: 8 years as strictly required by tax and accounting legislation.
3. Third-Party Data Processors
To provide high-quality, secure services, we engage reputable technical partners operating under strict confidentiality:
- Web Hosting & Server Infrastructure:
- Provider: Site BV (Operetteweg 7, 1323 VJ Almere, The Netherlands; support@site.eu)
- Purpose: Web server hosting, database storage, and secure email routing located within the European Union.
- Analytics & Web Performance (Subject to Cookie Consent):
- Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) – Google Tag Manager (GTM) and Google Analytics 4 for aggregated traffic analysis.
- Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Meta Pixel for conversion tracking and ad effectiveness measurement.
4. Cookie (Süti) Policy
Our website utilizes cookies (small text files stored in your web browser) for the following purposes:
- Strictly Necessary / Technical Cookies: Essential for the basic functioning, navigation, and security of the website. These cannot be disabled and do not require prior consent.
- Analytical and Marketing Cookies: Used exclusively with your prior consent to gather anonymous statistical insights (via Google Tag Manager and Meta Pixel) to improve our tours and website experience.
You can modify or withdraw your cookie preferences at any time using our cookie settings banner or via your web browser settings.
5. Your Rights as a Data Subject
Under the GDPR, you have the following fundamental rights regarding your personal data:
- Right of Access: Request confirmation of whether your data is being processed and obtain a copy.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data when no longer needed or when consent is withdrawn (excluding statutory tax records).
- Right to Restriction of Processing: Request temporary limitation of data processing under certain conditions.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to processing based on legitimate interests.
To exercise any of your rights, please contact us at info@mybudapesttours.hu. We respond to all verified requests within 30 days.
6. Supervisory Authority and Legal Remedies
If you believe that your personal data has been handled in violation of applicable laws, you have the right to lodge a complaint with the competent supervisory authority:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
Mailing Address: 1363 Budapest, Pf. 9.
Phone: +36 (1) 391-1400
Email: ugyfelszolgalat@naih.hu
Website: https://naih.hu
You are also entitled to seek judicial remedy before the competent regional court having jurisdiction over your place of residence.